Appointment FAQs

Step 1:

Choose the stylist that best fits your desired hair goals via our Meet the Team page or our Meet Your Stylist matchmaker survey.
Step 2: Reserve a complimentary consultation to discuss your hair goals and receive an estimate. Consultations are required for color services. New Curly Cut Guests please click here to fill out our Curly Consultation Form. Please note that a deposit may be required for new services, see cancellation policy for more details. Please text 352.290.4079 if you have any questions.

Proceed to Online Booking or text 352-290-4079 to schedule your session. For new color services consultations are required. Please note that a deposit may be required for new services, see cancellation policy for more details.

The time you reserve for your appointment has been saved just for you and therefore, is equivalent to the amount of time you will be charged. Example: If you book a 5-hour service without consultation, you are responsible for the 5 hours even if your service only took your stylist 3 hours. If you reserve a 3-hour service without consultation and your hair goals require more time, an alternative suggestion will be made. If you’re not satisfied with the alternative and opt not to get your hair done you are still responsible for the time reserved. To avoid reservation errors, please book a complimentary consultation or for returning guests, text 352-290-4079

In consideration of our other guests and our service providers, Eden Michele Salon requires 48-hour notice of any cancellations. All online reservations require a non- refundable 50% deposit. When you book your reservation, we require your credit card information to be to reserve your appointment. We kindly ask that any changes or cancellations be made 48 hours prior to your scheduled appointment. Cancellations may be made online or by texting the salon. Late cancellations will result in a charge to the credit card on file that is equal to 50% of the reserved service amount.. No Shows will be charged 100% of the reserved service amount. New guests who reserve 2 hours or more require a non- refundable 50% deposit. If a guest cancels within 48 hours, the guest will forfeit the deposit. If guest does not show up for their reservation their credit card will be charged 100% of the reserved appointment. Returning guests who reserve a new service of 3 hours or more require a non- refundable 50% deposit. If a guest cancels within 48 hours, the guest will forfeit the deposit. If guest does not show up for their reservation their credit card will be charged 100% of the reserved appointment. Returning guests who cancel within 48 hours and “no-show” reservations will be required to pay a 50% deposit for future reservations. If guests cancel within 48 hours the guest will forfeit the 50% deposit. No shows will be charged 100% of the reservation.

We will try our best to accommodate you if you’re running behind, stuck in traffic, etc. Clients will generally be allowed a 10-minute grace period. After that time you may have to forgo parts of the service in order to keep it within the time allotted for you, OR reschedule your appointment for a different time, which will result in our cancellation policy.

While gratuities have always been appreciated, Eden Michele Salon Stylists does not expect gratuity. No need to calculate the cost of a tip into your quoted price. For guests who prefer to give gratuity, we provide an option for you to gift your stylist.

Every person’s hair is unique. This means that each person will have their own unique journey to achieve their hair goals. Hourly pricing helps us to be transparent about how much time and money it takes to get there. We will schedule services based solely on the TIME needed to achieve your hair goal. The bigger or more complicated the goal, the more time will be needed with your stylist. Each Stylist Level has a unique hourly rate that will be clearly communicated at the time of booking. No surprises, no mystery. This eliminates add-ons and up-charges at the end of your service.

Hourly pricing now eliminates the “up-charge” or “add-on” fee. Each hourly rate includes all products and techniques needed to achieve your desired result.

Our services at Eden Michele Salon are all-inclusive and gender neutral. Appointments are booked based on the amount of time we need to accomplish your goals, not on a gender type.